.A.S.A. — Web Questionnaire

Web Questionnaire

Dear visitor of the .A.S.A. Group website.

Continuous improvement of services for the benefit of customers is one of the important goals of the .A.S.A. Group.

We make every effort to always provide you with all the necessary information about our company and services we offer, in a form that is clear and easy to understand.

We very much appreciate your opinions as they show us whether we have chosen the right direction; they give us feedback. That is why we would like to ask you to fill in the following questionnaire, which will not take more than few minutes of your time.

Thank you for your support and we are looking forward to our future cooperation.

Yours truly, .A.S.A. Group

Web Questionnaire

About the website What kind of information do you look for on the .A.S.A. Group website?Contacts
Information about the company (ownership structure, management..)
Information about services
Information about technologies used
News
Information about individual offices (opening hours etc.)
Other (please specify):

On 18.9.09, a new design of the .A.S.A. Group website was launched. Did you notice any changes?yes
no

If YES, what kind?

Comparing the new .A.S.A. Group website with the old version, you can say that the new website is:

Design:

Navigation system:

Layout:

Orderliness:

Amount of information:

Easy-to-understand information:

User friendly:

In your opinion, what information is missing on the .A.S.A. Group website?
Would you like to add any comments for the .A.S.A. Group?